Insurance Isn’t on Your Side — We Are.
Damage to apartment complexes and multifamily properties can result in major financial losses and tenant disruption. We help property owners and managers navigate complex insurance claims and recover the full value of their losses.
Serving Florida, Georgia & New Jersey — local multi-family adjusters available near you.

Why Choose River City Claims
Multi-family claims involve multiple units, stakeholders, and revenue streams. You need specialists who understand
the operational and financial impact, not just visible damage. Here’s what to expect when you partner with us:
Maximize Total
Recovery
We document building damage, interior units, shared systems, and loss of rental income that insurers often underpay or overlook
Reduced Operational
Disruption
We manage the insurance process while you focus on tenants, repairs, and occupancy.
Multi-Family Claim
Expertise
Our adjusters understand apartment policies, schedule of values, sub-limits, and endorsements unique to multi-family properties.
No Upfront
Costs
Our fees are contingency-based. We only get paid after you recover funds.
Denied or Underpaid Claim?
We reopen, supplement, and appeal multi-family claims that were improperly handled.
Protect Long-Term
Asset Value
We ensure all repairs, mitigation, and code upgrades are properly documented to protect your investment.
How We Handle Your Claim — From
Start to Settlement
Multi-family insurance claims require coordination, accuracy, and persistence.
We manage the entire process from inspection to final settlement.
01

Comprehensive
Property Inspection
We inspect all affected units, buildings, and shared systems using moisture detection, drone imagery, and expert consultation as needed.
02

Policy & Coverage
Analysis
We review coverage limits, schedules, endorsements, and income loss provisions to identify full recovery potential.
03

Claim Documentation
& Estimating
Our team prepares detailed, unit-by-unit and building-level estimates using industry-standard software.
04

Negotiation &
Advocacy
We handle all communication with insurers, refuting low estimates and pushing for full payment.
05

Settlement &
Ongoing Support
We confirm settlement accuracy and submit supplements if additional damage is discovered during repairs.
Already filed a claim? We can step in at any stage to correct errors and maximize recovery.
Success Stories
“Words can not express how awesome Jason Newsom was when we needed him most!! Major water damage to our home. We felt overwhelmed but after I called Jason, all the stress was off of us. He took care of everything and made our insurance settle for enough to cover all of our damages! New floors going in today! Thank you so much!! I can’t express this enough… don’t deal with the insurance companies alone! You will not be sorry you called him!”
Lena M.
“Working with David Reed and River City Claims has been an absolute game-changer in what started out as one of the most stressful experiences of my life. Filing an insurance claim after water damage in our condo felt overwhelming, and I honestly had no idea where to begin. From the very first conversation, David stepped in with confidence, knowledge, and genuine compassion, turning what seemed like an uphill battle into a smooth and fair process.
What impressed me right away was their professionalism and attention to detail. They carefully reviewed my policy, documented the damage thoroughly, and explained every step of the process in terms I could actually understand. Instead of feeling lost in the maze of insurance jargon, I felt informed and empowered.
Throughout the process, the communication was outstanding. I never had to wonder what was happening with my claim because David kept me updated at every turn. He was quick to respond to calls and emails, always patient with my questions, and consistently reassuring. That level of transparency and responsiveness gave me incredible peace of mind during such a stressful time.
Most importantly, their expertise and persistence paid off in a big way. They negotiated with the insurance company on my behalf and achieved a settlement that was not only fair but amicable — something that at one point, I honestly didn’t think was possible. Without their guidance, it is very likely that I would have ended up with far less than what I was entitled to.
What sets River City Claims apart from the rest is their integrity and genuine care for their clients. I never once felt like just another file on their desk. They treated me with respect, fought for my best interests, and truly went above and beyond to make sure I was taken care of.
Thanks to David, I was able to move forward with repairs and restore normalcy far quicker than I ever expected. I am deeply grateful for their hard work and would wholeheartedly recommend them to anyone navigating the complexities of an insurance claim. If you want someone who is knowledgeable, trustworthy, and truly committed to getting you the best possible outcome, look no further.”
Aubrey C.
“Rob Woerner and his team did a fantastic job in helping us navigate claims with the insurance company. He recovered more money than we thought possible and he worked hard to make sure we got the most. We appreciate his hard work, ethical and the professional way of doing things.
We contacted him at a very sad time in our life. With a passing of our mother and her condominium, she had water damage that we were not aware of.
Rob came and assess the situation. Spent a lot of time talking to us about the process and went back for us against the insurance company.
I would recommend him highly on any job. In fact, I am sending him clients from people in my center of influence and we are very happy with his service!”
Peter H.
What Is a Public Adjuster?
A Public Adjuster is a licensed insurance professional who represents property owners, never insurance companies.
For multi-family claims, we:
- Inspect and document damage across all affected units
- Analyze complex policies and income loss provisions
- Prepare comprehensive, multi-building claims
- Negotiate aggressively for full settlement
- Challenge denials and underpayments
Hiring a public adjuster does not increase your premiums and is legal in every state we serve. We only get paid when you do.




