• Insurance Claim?

    We can help!  Let our licensed public adjusters work for YOU!

    Contact Us Today!

Residential Claims

Fire, Water, Wind, Hail, Mold, Flood, Lightning, Storm – Home property damage can be alarming and costly. We can assess property damages and assets’ value to help you determine the compensation that is rightfully yours.

Commercial Claims

Commercial property claims can be difficult, complex, and often severely underestimated by the insurance carrier. Our licensed public adjusters can help navigate policy language to advocate for the best possible commercial/non-residential settlement.


Underpaid Claims

Don’t let your insurance company underpay your claim.  If you think your insurance company is underpaying ….they probably are.  River City Claims Public Adjusters fight for YOU to ensure you get all the money you deserve.

Denied Claims

Has your insurance claim been denied?   That doesn’t mean it’s over!  Let our experienced, licensed public adjusters evaluate your denied claim for coverage at no cost to you.


How Our Services Can Help You

A Public Adjuster works for you, NOT the insurance company, to save you time and energy and ultimately negotiate the highest possible settlement.

From providing important direction and crucial documentation to expert insights and representation. We give each case individual attention through our local support teams to get the best results and value for our clients in Florida and New Jersey. This means you are not relying on large, impersonal firms that may be unaware of local specifics.

We simplify the claims process, handle all the heavy lifting, protect your rights, and ensure a fair resolution. Remember, we don’t get paid unless you do.

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What is a Public Adjuster?

“Public Adjusters are to insurance claims what real-estate agents are to home sales.” A Public Adjuster is the only one licensed explicitly by the States of Florida or New Jersey to represent you, the Insured. The Public Adjusters’ primary responsibility is to protect you and your interests in claims against a loss with the Insurance Company. A Public Adjuster is primarily hired to help the policyholder fully recover from their insurance company for all covered damages sustained in the event of a loss. Public Adjusters inspect all areas to demonstrate the entire impact of the loss-producing event.

We Are Insurance Claim Experts

Located in Jacksonville and serving Florida and New Jersey, River City Claims Adjusters work with all types of claims. If your property has been damaged by Fire, Water, Wind, Hail, Mold, Flood, or Storm, we can help.

Our Team

Meet Our Team

Contact Us

Need help with your claim? We can answer all your questions and provide your next steps – Fill out the form below, and we will contact you within 24 hours. Or give us a  call at 904-274-4500!

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What Influential People Are Saying

Our Google Reviews

River City Claims
Based on 29 reviews
powered by Google
Billie Carter
Billie Carter
22:48 24 Jan 20
Steve Jacobs came highly recommended from a friend when we had water damage. I can’t express how much he and river city... claims helped us. Our insurance Adjuster automatically said our insurance wouldn’t cover the damage and then the next day said it would be covered but wouldn’t give us a set coverage. Steve Jacobs got involved and was there for most all the inspections. He always kept us informed of everything that went on and we finally received our settlement. Our home can get back to normal now. I am very happy with the results and will definitely recommend Steve and river city claims. Steve Jacobs is the bomb. I am greatly appreciative of how he helped us. If I could give higher that 5 stars they would definitely get higher!!!!!read more
Johnny V
Johnny V
19:54 21 Jan 20
Extremely happy to have Steve Jacobs represent us on our insurance claim on our rental home. From day one on filing our... claim and to the end he exceeded our expectations. With his extensive knowledge and professionalism he was able to negotiate a settlement that far exceeded the amount that our insurance company was willing to pay. Since we live out of state it was a huge benefit to have Steve on our side. We would strongly recommend Steve for all your insurance dealings and Definitely work with him again if a situation ever arises.read more
Trey Sumner
Trey Sumner
21:19 03 Jan 20
Steve Jacobs. This is the man you want to get in touch with. He will do EXACTLY what he says. There are not many people... or businesses I can say that about. He made the entire process so easy for us. Taking care of everything, every step of the way. Steve not only got us a brand new roof. But, he worked to make sure that we got enough to cover any unforeseen problems or damages, as well as, enough to cover our deductible AND his fees! It was truly a great experience. I am proud and honored to write this review for him.read more
Sherry Colton
Sherry Colton
21:06 31 Dec 19
I highly recommend River City Claims. Andrew Howell and Jesse Dent have been so diligent and patient with us guiding us... through the system. They were always quick to respond back to us. My parents are in their 90's and they both have been extremely honoring of them keeping us informed throughout the process, as well as considering their physical and emotional needs. The amount of reclaimed money was very generous and expedited in a short timeframe. We are extremely pleased with our experience and feel we now have new trusted, faithful friends.read more
Andrew Mizell
Andrew Mizell
13:06 13 Dec 19
Despite being very apprehensive about making a claim on our roof we decided to hire River city claims. The process was... extremely easy as they totally took the ball in their court and held our hand throughout the entire process.In the end we were very pleased with the results. I would strongly recommend River city claims as they were very professional and communicated with us during the entire process.read more
Beth Fabiano
Beth Fabiano
20:18 07 Dec 19
Steve Jacobs was recommended to me by a friend. He was very professional and knowledgeable. He went way above and... beyond what was expected. He was available to discuss my claim whenever I called. He fought for me with the insurance company and was able to get more money for the repairs than the insurance company was originally going to pay. By hiring Steve, you will not go wrong!!!!!read more
Lynn Cooney
Lynn Cooney
01:01 19 Nov 19
Mr. Jacobs really enjoys his work and was a pleasure to work with. If we had not contracted his services, we would not... have received any funds from our insurance company. He solely was able to negotiate a deal with the insurance company to provide roof replacement on our home. Don’t let the insurance companies take advantage of you like they were trying to do to us. Contact Steve Jacobs at River City Claims.read more
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