Insurance Isn’t on Your Side — We Are.
Hail can cause hidden damage to roofs, siding, and property structures that insurers often overlook. If your hail damage claim has been underpaid or denied, we help uncover the full extent of damage and fight for proper compensation.
Serving Florida, Georgia & New Jersey — local adjusters available near you.

Why Choose River City Claims
After a hailstorm, you need more than a contractor’s opinion — you need a licensed insurance expert
who knows how to prove your loss and push back against lowball offers.
Here’s what to expect when you partner with River City Claims:
Get Every Dollar You Deserve
We identify all hail-related damage — from dented vents and cracked shingles to hidden roof membrane and water intrusion issues.
Zero Stress for
You
We handle the entire process: inspection, estimates, photos, reports, and direct communication with your insurance company.
Fast, Local
Response
Our adjusters understand local storm patterns, building materials, and code requirements — keeping your claim moving smoothly.
No Upfront
Costs
We only earn a fee when you get paid — never before.
Denied or Underpaid Claim?
We can reopen your claim and fight for the full amount you’re entitled to.
Prevent Future
Issues
We ensure every detail is properly documented so future leaks or roof issues are covered as part of your storm loss.
How We Handle Your Claim — From
Start to Settlement
Hail damage claims can be technical and time-sensitive. We handle every step to ensure
nothing is missed and your claim is paid in full.
01

Inspection &
Documentation
We perform a hands-on roof inspection using drone photography and close-up documentation to show the real extent of hail impact.
02

Policy & Coverage
Review
We identify all applicable coverage — including roof replacement, exterior finishes, personal property, and mitigation costs.
03

Claim Preparation &
Estimating
Our team creates detailed line-item estimates using industry-standard software based on current repair and material costs.
04

Negotiation &
Advocacy
We communicate directly with your insurance adjuster to challenge denials and prove the damage meets replacement thresholds.
05

Settlement &
Follow-Up
We ensure your payment covers all repair and replacement work and file supplements if new damage is discovered during construction.
Already started your claim? We can take over at any point to ensure it’s handled correctly.
Success Stories
“Words can not express how awesome Jason Newsom was when we needed him most!! Major water damage to our home. We felt overwhelmed but after I called Jason, all the stress was off of us. He took care of everything and made our insurance settle for enough to cover all of our damages! New floors going in today! Thank you so much!! I can’t express this enough… don’t deal with the insurance companies alone! You will not be sorry you called him!”
Lena M.
“Working with David Reed and River City Claims has been an absolute game-changer in what started out as one of the most stressful experiences of my life. Filing an insurance claim after water damage in our condo felt overwhelming, and I honestly had no idea where to begin. From the very first conversation, David stepped in with confidence, knowledge, and genuine compassion, turning what seemed like an uphill battle into a smooth and fair process.
What impressed me right away was their professionalism and attention to detail. They carefully reviewed my policy, documented the damage thoroughly, and explained every step of the process in terms I could actually understand. Instead of feeling lost in the maze of insurance jargon, I felt informed and empowered.
Throughout the process, the communication was outstanding. I never had to wonder what was happening with my claim because David kept me updated at every turn. He was quick to respond to calls and emails, always patient with my questions, and consistently reassuring. That level of transparency and responsiveness gave me incredible peace of mind during such a stressful time.
Most importantly, their expertise and persistence paid off in a big way. They negotiated with the insurance company on my behalf and achieved a settlement that was not only fair but amicable — something that at one point, I honestly didn’t think was possible. Without their guidance, it is very likely that I would have ended up with far less than what I was entitled to.
What sets River City Claims apart from the rest is their integrity and genuine care for their clients. I never once felt like just another file on their desk. They treated me with respect, fought for my best interests, and truly went above and beyond to make sure I was taken care of.
Thanks to David, I was able to move forward with repairs and restore normalcy far quicker than I ever expected. I am deeply grateful for their hard work and would wholeheartedly recommend them to anyone navigating the complexities of an insurance claim. If you want someone who is knowledgeable, trustworthy, and truly committed to getting you the best possible outcome, look no further.”
Aubrey C.
“Rob Woerner and his team did a fantastic job in helping us navigate claims with the insurance company. He recovered more money than we thought possible and he worked hard to make sure we got the most. We appreciate his hard work, ethical and the professional way of doing things.
We contacted him at a very sad time in our life. With a passing of our mother and her condominium, she had water damage that we were not aware of.
Rob came and assess the situation. Spent a lot of time talking to us about the process and went back for us against the insurance company.
I would recommend him highly on any job. In fact, I am sending him clients from people in my center of influence and we are very happy with his service!”
Peter H.
What Is a Public Adjuster?
A Public Adjuster is a licensed insurance professional who represents policyholders — never the insurance company.
We represent your best interests by:
- Inspecting and documenting all hail and storm damage
- Reviewing your policy for maximum coverage
- Preparing, submitting, and negotiating your claim
- Challenging denied or underpaid settlements
Hiring a public adjuster doesn’t raise your premium and is 100% legal in every state we serve. We only get paid when you do.




