Insurance Isn’t on Your Side — We Are.
When water damage strikes—whether from a burst pipe, roof leak, or flooding—your insurance company’s goal is to pay as little as possible.
At River City Claims, we work for you, not the insurer. Our licensed public adjusters uncover every dollar of covered damage and fight to make sure you receive the full, fair payout you deserve.
Serving Florida, Georgia & New Jersey — local adjusters ready in your area.

Why Choose River City Claims
When water damage happens, you need more than a claim number—you need an advocate. Here’s what you gain when you partner with River City Claims:
Get Every Dollar You Deserve
We uncover hidden and secondary damage insurers often overlook.
Zero Stress for
You
We handle inspections, documentation, and negotiations from start to finish.
Fast, Local
Response
Our adjusters know your state’s laws, codes, and claim procedures so your case moves faster.
No Upfront
Costs
We only get paid when you do.
Denied or Underpaid Claim?
We’ll reopen it, appeal it, and fight until you’re treated fairly.
Prevent Future
Issues
We make sure mitigation and repairs are documented properly to avoid recurring damage.
How We Handle Your Claim — From
Inspection to Settlement
Filing a water damage claim can be complex. We make it simple, transparent, and effective.
01

Inspection &
Documentation
We perform a full property assessment using thermal imaging, moisture mapping, and high-resolution photos to capture visible and hidden damage.
02

Policy & Coverage
Review
We interpret your policy and identify every applicable coverage—water, mold, hidden damage, code upgrades, and more.
03

Claim Preparation &
Estimating
We prepare detailed, line-item estimates using industry-standard software, building a claim package that holds up under insurer scrutiny.
04

Negotiation &
Advocacy
We handle all communication with your insurance company, challenge low offers, and push for a fair settlement.
05

Settlement &
Follow-Up
We verify payment, file supplements if additional damage is found, and ensure your repairs are properly documented and completed.
Already filed a claim? We can step in anytime to maximize or correct it.
Success Stories
“Words can not express how awesome Jason Newsom was when we needed him most!! Major water damage to our home. We felt overwhelmed but after I called Jason, all the stress was off of us. He took care of everything and made our insurance settle for enough to cover all of our damages! New floors going in today! Thank you so much!! I can’t express this enough… don’t deal with the insurance companies alone! You will not be sorry you called him!”
Lena M.
“Working with David Reed and River City Claims has been an absolute game-changer in what started out as one of the most stressful experiences of my life. Filing an insurance claim after water damage in our condo felt overwhelming, and I honestly had no idea where to begin. From the very first conversation, David stepped in with confidence, knowledge, and genuine compassion, turning what seemed like an uphill battle into a smooth and fair process.
What impressed me right away was their professionalism and attention to detail. They carefully reviewed my policy, documented the damage thoroughly, and explained every step of the process in terms I could actually understand. Instead of feeling lost in the maze of insurance jargon, I felt informed and empowered.
Throughout the process, the communication was outstanding. I never had to wonder what was happening with my claim because David kept me updated at every turn. He was quick to respond to calls and emails, always patient with my questions, and consistently reassuring. That level of transparency and responsiveness gave me incredible peace of mind during such a stressful time.
Most importantly, their expertise and persistence paid off in a big way. They negotiated with the insurance company on my behalf and achieved a settlement that was not only fair but amicable — something that at one point, I honestly didn’t think was possible. Without their guidance, it is very likely that I would have ended up with far less than what I was entitled to.
What sets River City Claims apart from the rest is their integrity and genuine care for their clients. I never once felt like just another file on their desk. They treated me with respect, fought for my best interests, and truly went above and beyond to make sure I was taken care of.
Thanks to David, I was able to move forward with repairs and restore normalcy far quicker than I ever expected. I am deeply grateful for their hard work and would wholeheartedly recommend them to anyone navigating the complexities of an insurance claim. If you want someone who is knowledgeable, trustworthy, and truly committed to getting you the best possible outcome, look no further.”
Aubrey C.
“Rob Woerner and his team did a fantastic job in helping us navigate claims with the insurance company. He recovered more money than we thought possible and he worked hard to make sure we got the most. We appreciate his hard work, ethical and the professional way of doing things.
We contacted him at a very sad time in our life. With a passing of our mother and her condominium, she had water damage that we were not aware of.
Rob came and assess the situation. Spent a lot of time talking to us about the process and went back for us against the insurance company.
I would recommend him highly on any job. In fact, I am sending him clients from people in my center of influence and we are very happy with his service!”
Peter H.
What Is a Public Adjuster?
A Public Adjuster is a licensed insurance professional who works exclusively for policyholders, not insurance companies.
We represent your best interests by:
- Inspecting and documenting all damage thoroughly.
- Reviewing your policy to uncover full coverage potential.
- Preparing, submitting, and negotiating your claim.
- Challenging underpaid or denied claims.
Hiring a public adjuster doesn’t raise your premium and is 100% legal in every state we serve. We only get paid when you do.




